Billing Term & Conditions

Last Updated: June 26, 2026

These Billing Terms & Conditions explain how payments, charges, refunds, invoicing, and related financial processes work when you shop on shopgogorras.com. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We support secure payment methods through Shopify's payment processing system.

Customers may complete purchases using:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are encrypted and processed through Shopify's PCI-compliant checkout system.

2. Order Authorization & Verification

When you place an order:

  • Your payment method may be pre-authorized to verify available funds.
  • The final charge is applied once the order has been accepted and processed.
  • Additional verification may be required to prevent fraudulent transactions.

If billing or verification information is incomplete, inaccurate, or cannot be verified, your order may be delayed, placed on hold, or canceled.

GoGorras reserves the right to refuse or cancel orders that fail payment authorization or fraud-prevention checks.

3. Pricing, Taxes & Discounts

All prices displayed on shopgogorras.com are listed in U.S. Dollars (USD).

Applicable taxes may be calculated at checkout based on the shipping destination and applicable state and local tax regulations.

Shipping charges, where applicable, are displayed before payment is completed.

Promotions & Discounts

GoGorras currently offers:

  • Free shipping on eligible orders over $75

Promotional discounts must be applied during checkout and cannot be applied retroactively after an order has been placed.

Unless otherwise specified, promotional offers cannot be combined with other discounts, promotions, or offers.

Pricing Updates

Prices may change from time to time.

Price changes do not affect orders that have already been confirmed. Product pricing is updated across applicable sales channels when changes are made.

We do not charge hidden fees.

4. Billing Information Accuracy

Customers are responsible for providing complete and accurate billing information during checkout.

Incorrect or incomplete billing information may result in:

  • Order delays
  • Failed payment processing
  • Order cancellation

If billing information requires correction, customers should contact us as soon as possible before order processing begins.

5. Currency

All transactions are processed in U.S. Dollars (USD).

If your payment method uses another currency:

  • Your financial institution may convert the payment amount.
  • Exchange rates are determined by your bank or payment provider.
  • Additional conversion fees may apply.

GoGorras is not responsible for exchange rate fluctuations or fees charged by third-party financial institutions.

6. Failed or Declined Payments

If a payment transaction is declined or unsuccessful:

  • Customers may attempt payment using an alternative payment method.
  • Orders will not be processed until payment has been successfully completed.
  • Inventory is not reserved for unpaid orders.

Repeated failed payment attempts may trigger additional fraud-prevention reviews.

7. Refunds & Reversals

Refunds approved under our Return & Refund Policy may be issued as:

  • A refund to the original payment method
  • Store credit, based on the customer's selected option

Refund Processing

Refunds are typically processed within 5–10 business days after the returned item has been received and inspected.

Store credit is issued immediately after approval.

Please note that banks, card issuers, and payment providers may require additional processing time before funds appear in your account.

Shipping charges, if applicable, are non-refundable unless otherwise required by law or approved by GoGorras.

For complete return eligibility requirements and refund conditions, please refer to our Return & Refund Policy.

8. Chargebacks & Billing Disputes

If you believe there is an issue with a charge, we encourage you to contact us first so we can investigate and help resolve the matter.

If a chargeback is submitted:

  • The order may be paused, canceled, or reviewed during the investigation process.
  • We may provide transaction records, delivery confirmation, and supporting documentation to the payment provider as part of the review process.

Fraudulent or unjustified chargebacks may result in a review of your account and, where fraudulent activity is confirmed, refusal of future service.

9. Subscriptions & Recurring Billing

GoGorras does not currently offer subscription-based products, recurring billing plans, or automatic recurring payments.

10. Invoices & Order Confirmation

After a successful purchase:

  • An order confirmation email will be sent automatically.
  • Customers will receive a digital order summary containing product details, pricing, shipping charges, taxes, and payment confirmation.

If you do not receive your confirmation email, please contact us at shop@shopgogorras.com.

11. Fraud Prevention

Shopify's fraud-prevention systems may review transactions for unusual activity.

In certain cases:

  • Additional verification may be requested.
  • Orders may be delayed pending review.
  • Orders may be canceled if fraudulent activity is suspected.

GoGorras reserves the right to refuse service for transactions believed to involve fraud, abuse, or unauthorized payment activity.

12. Changes to These Billing Terms

We may update these Billing Terms & Conditions periodically.

Any updates become effective when published on this page.

Customers are encouraged to review this page periodically for the latest information.

13. Contact Us

If you have questions regarding billing, payments, refunds, or invoices, please contact us:

GoGorras
Operated by Ak'kin Sports Inc, a Georgia Limited Liability Company

Phone: +1 (404) 916-9685

Email: shop@shopgogorras.com

Address:

2178 McDaniels Bridge Ct SW
Lilburn, Georgia 30047
United States

Customer Support Hours

Monday–Saturday: 10:00 AM – 8:00 PM EST

Sunday: 11:00 AM – 6:00 PM EST